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4.3/5
702 Reviews
Good service
Review checked and posted on 06/07/2025they was lovely thank u was not happy about paying import tax was £78 .
Review checked and posted on 05/07/2025Hello,
We understand your dissatisfaction with the customs charges. These charges are determined by the customs authorities in your country and are beyond our control. This information is indicated on our website, visible before payment. We encourage you to consult the conditions of sale and information on import charges before finalising your order. Thank you for your understanding.
Yours faithfully
Your Customer Service
Good communication Quick delivery
Review checked and posted on 04/07/2025Excellent
Review checked and posted on 19/06/2025Absolutely first class. Great website made it very easy to identify the correct part. Clear pricing. Kept fully informed throughout the process. Very quick delivery. Would definitely recommend to others and will definitely use again. Many Thanks.
Review checked and posted on 12/06/2025Awesome communication very quick service and great packaging, exactly what I was after
Review checked and posted on 24/05/2025Fast shipment. Quality OEM parts at fair prices.
Review checked and posted on 24/05/2025Very fast delivery, thank you.
Review checked and posted on 15/05/2025All Perfect!!
Review checked and posted on 15/05/2025Parts arrived in a timely manner. All parts included.
Review checked and posted on 05/04/2025Good communication, prompt shipping.
Review checked and posted on 04/04/2025Received the wrong parts
Review checked and posted on 04/04/2025Hello,
The legal withdrawal period of 14 days after receiving your order has unfortunately expired.
For any questions or requests, please contact our Customer Service directly via your personal account or the Contact section of our website.
We remain at your disposal to assist you as best as possible.
Best regards,
Your Customer Service Team
I paid for the parts and didn’t receive them for >3m. Whilst I appreciate there were challenges with liquidation and new financiers, I paid for the products including delivery and my order should have been fulfilled expeditiously. As a direct consequence, I could only use the bike in emergencies and the last time I had to use it the side stand failed and the bike toppled over damaging the bike. Not happy obviously.
Review checked and posted on 03/04/2025Hello,
We understand your dissatisfaction with the delivery time and apologise for this.
Some parts, which are not stocked by us, are ordered directly from the manufacturer. However, the manufacturer has encountered internal difficulties, resulting in delays beyond our control.
Thank you for your understanding.
Yours faithfully
Your Customer Service
USA International order. Received all the parts in excellent condition. Would highly recommend this company.
Review checked and posted on 02/04/2025Parts arrives in good condition. Last time I ordered parts they were at my door within 10 days, this time was over 10 weeks.
Review checked and posted on 02/04/2025Hello,
We understand your dissatisfaction with the delivery time and apologise for this.
Some parts, which are not stocked by us, are ordered directly from the manufacturer. However, the manufacturer has encountered internal difficulties, resulting in delays beyond our control.
Thank you for your understanding.
Yours faithfully
Your Customer Service
Je suis reconnaissant que Mv agusta ait collecté beaucoup de pièces pendant une période difficile. Grâce à vous, j'ai pu réparer la moto. Merci beaucoup.
Review checked and posted on 02/04/2025Verry good
Review checked and posted on 29/03/2025Great communication , easy ordering and I liked the option to describe in words what I had ordered - just in case a mistake was made in choosing from the helpful parts diagrams. All good - apart from import duties , but that’s another story.
Review checked and posted on 16/03/2025Excellent ,order double check from customer and supply to avoid mistakes. Excellent communication. All good
Review checked and posted on 16/03/2025Excellent service from start to finish??
Review checked and posted on 19/12/2024Faster than expected delivery. Easy to order parts.
Review checked and posted on 12/12/2024Hello ~ I received the parts, but one piece was not delivered. MV8000B2613 There was also a wrong part number. I ordered two MV800023108 MV8A0023108 1 But there are 3 MV8A0023108 sent
Review checked and posted on 15/10/2024Hello,
We sincerely apologize for any inconvenience caused. Your problem has been forwarded to the order department, who will contact you as soon as possible
Sincerely,
Your customer service
Never received the part I ordered - it simply never showed up!
Review checked and posted on 10/10/2024Hello,
We are sorry that your delivery did not meet your expectations. We have forwarded your feedback to the team concerned so that they can monitor the situation.
Thank you for understanding.
Sincerely,
Your Customer Service
I live in Northern California and MV parts are hard to get. I was glad to get the parts on time and correct.
Review checked and posted on 08/10/2024Good ?
Review checked and posted on 10/09/2024
